Terms of Service

BrainSTIM Therapy

Effective Date: 26/03/25

1. About BrainSTIM Therapy

BrainSTIM Therapy (“BrainSTIM”, “we”, “us”, or “our”) provides clinical and therapeutic health services, including the use of physical devices and neuro-focused interventions. We operate exclusively in Australia.

Business details:

  • Legal Entity: BrainSTIM Therapy

  • Address: 569 North Road, Ormond, Victoria

  • Contact: hello@brainstimtherapy.com.au

By accessing our website or using our services, you agree to these Terms of Service.

2. Eligibility and Minors

Our services may be provided to individuals of all ages. However:

  • Children and minors may not independently engage with our services or submit information

  • Parents or legal guardians must act on behalf of minors, including providing consent, submitting information, and agreeing to these Terms

  • By submitting information for a minor, you confirm you are the child’s parent or legal guardian and have authority to consent

3. Nature of Services & Medical Disclaimer

BrainSTIM provides clinical and therapeutic services that may influence health, medical, and neurological outcomes.

Important notices:

  • Services are delivered by trained professionals within their scope of practice

  • Individual outcomes vary, and no specific results are guaranteed

  • Information on this website is not a substitute for independent medical advice

  • You should consult appropriate healthcare professionals regarding any medical condition

4. Appointments, Payments & Cancellation Policy

Payments

  • Payments are processed internally via Tyro

  • BrainSTIM does not store full credit or debit card details

Cancellation Policy

  • Cancellations made less than 48 hours before an appointment will incur the full session charge

  • This policy applies regardless of reason, except where required otherwise by Australian Consumer Law

5. Client Responsibilities

You agree to:

  • Provide accurate and complete information

  • Disclose relevant health or medical information

  • Follow professional advice and safety instructions

  • Treat staff respectfully

We reserve the right to refuse or discontinue services if safety, compliance, or professional integrity is compromised.

6. Intellectual Property

All website content, branding, text, and materials are owned by or licensed to BrainSTIM Therapy and may not be copied or reused without written permission.

7. Limitation of Liability

To the maximum extent permitted by law:

  • BrainSTIM is not liable for indirect, incidental, or consequential loss

  • Liability is limited to resupplying services or refunding the cost paid

  • Nothing in these Terms excludes rights under Australian Consumer Law that cannot be excluded

8. Indemnity

You agree to indemnify BrainSTIM against claims arising from:

  • Breach of these Terms

  • Misuse of services

  • Provision of false or misleading information

9. Changes to Services or Terms

We may:

  • Modify or discontinue services

  • Update these Terms from time to time

Updated Terms will be published on our website and apply from the effective date.

10. Governing Law

These Terms are governed by the laws of Victoria, Australia, and disputes will be resolved in Victorian courts.